Exchanges and returns

Swimsuits and beach sets are underwear, so under Resolution of the Cabinet of Ministers of Ukraine No. 172 of 19.04.1994 goods of proper quality cannot be exchanged or returned.

Please choose carefully: check the size guide or ask our manager to help with the size — we are happy to. You can try a swimsuit on before buying in our showroom.

If something is wrong

  • Check the parcel carefully when you collect it at the Nova Poshta branch.
  • If you find a defect or damage, tell the post office staff straight away, have a report drawn up and contact us: +38 098 966 30 03.
  • Unfortunately, claims made after collecting the parcel without a Nova Poshta report cannot be accepted.

The buyer’s rights regarding goods of improper quality are set by the Law of Ukraine “On Consumer Rights Protection”.